HELP & SUPPORT

Find the right place for support.

Find the right place for support.
Srithongkwao editorial illustration.

Start with the product you are using. The information below covers our two currently available public products and the main Srithongkwao website.

Srithongkwao Fortune

Srithongkwao Fortune is distributed through Google Play for Android. It provides traditional belief-based palm reading, face reading and Feng Shui analysis for entertainment and personal interest.

Open Srithongkwao Fortune on Google Play →

Common questions

  • If installation or updating fails, first check Google Play connectivity and available device storage.
  • Camera-based features require the relevant device permission when the feature is used.
  • Results are belief-based interpretations and should not be treated as scientific or professional advice.

Srithongkwao Weather

Srithongkwao Weather is available on the web at weather.srithongkwao.com. It is designed to present weather information in a clear, location-aware experience.

Open Srithongkwao Weather →

Common questions

  • If a location is incorrect, review browser or device location permission and refresh the service.
  • Weather conditions can update frequently, so reload current information when conditions are changing quickly.
  • For emergencies, follow official warnings and public-safety instructions in your location.

Practical guides from Srithongkwao

For deeper explanations, use our Knowledge Center. Current guides include responsible Fortune readings, palm photography, Feng Shui room photography, understanding weather information, weather safety, Android testing workflow, and privacy and permissions.

Main website

If a page does not load correctly, refresh the page, verify your internet connection and try a current browser. The main website is responsive and intended to work on modern mobile and desktop browsers.

Privacy, data and policy questions

Review our Privacy Policy and Terms of Use. If you still need assistance, send a request through the Contact page.

When contacting support

Tell us which product you are using, your device or browser where relevant, and what happened. Do not send passwords, authentication codes, payment credentials or other secrets.